Legal
Terms & Conditions
Last updated: July 2026
⚠ Important Notice
TheDubaiFrame.com is an independent, unofficial travel guide. We are not the official Dubai Frame website and are not affiliated with the Dubai Frame attraction, Dubai Municipality, or any government entity. The official attraction website is dubaiframe.ae.
1. Acceptance of Terms
By accessing and using TheDubaiFrame.com ("the Website", "we", "us"), you accept and agree to be bound by these Terms and Conditions. If you do not agree to these terms, please do not use this website.
2. Nature of This Website
TheDubaiFrame.com is an independent travel guide and information resource about the Dubai Frame tourist attraction. We provide:
- General visitor information, opening hours, and travel tips
- Editorial content, blog articles, and guides about Dubai attractions
- Affiliate links to authorised third-party ticket booking platforms
We are not the Dubai Frame attraction itself. We do not operate the attraction, employ staff at the venue, set ticket prices, or manage visitor access.
3. Ticket Sales & Booking
All ticket sales displayed or linked on this website are facilitated through authorised third-party booking platforms — primarily Headout and Tiqets. These are legitimate, internationally recognised ticketing companies.
We are not the ticket seller. When you click a "Book Tickets" or similar link and complete a purchase:
- Your contract of purchase is with Headout or Tiqets, not with TheDubaiFrame.com
- All payment processing is handled by those platforms
- Booking confirmations, cancellations, amendments, and refunds are managed by those platforms
- We receive a referral commission on completed bookings at no extra cost to you
For any issues with your ticket purchase — including refunds, date changes, or booking errors — you must contact Headout or Tiqets directly. We have no access to your booking data and cannot process refunds or amendments on your behalf.
4. Affiliate Disclosure
This website participates in affiliate programmes with Headout and Tiqets. We may earn a commission when you purchase tickets through links on this website. This commission is paid by the booking platform and does not increase the price you pay. Our editorial content is not influenced by these commercial relationships — we aim to provide accurate, helpful information regardless.
5. Accuracy of Information
We make reasonable efforts to ensure that information on this website — including ticket prices, opening hours, and attraction details — is accurate and up to date. However:
- Prices, hours, and availability are set by the attraction and booking platforms and may change without notice
- We cannot guarantee the accuracy of any information at the time of your visit
- Always verify current information directly with the attraction or booking platform before your visit
6. Limitation of Liability
To the fullest extent permitted by law, TheDubaiFrame.com and its operators shall not be liable for:
- Any loss or damage arising from your use of or reliance on information on this website
- Ticket purchase issues, booking errors, cancellations, or refund disputes with Headout, Tiqets, or any other third party
- The conduct, actions, or omissions of the Dubai Frame attraction, its staff, or any third-party service provider
- Inaccuracies in pricing, opening times, or attraction details
- Any indirect, incidental, or consequential losses
- Losses arising from your visit to the Dubai Frame attraction or any other attraction referenced on this website
Your use of this website and any reliance on its content is entirely at your own risk.
7. External Links
This website contains links to third-party websites including booking platforms, travel resources, and other attractions. These links are provided for your convenience. We have no control over and accept no responsibility for the content, privacy practices, or terms of external websites. Visiting any external link is at your own discretion and risk.
8. Intellectual Property
All original content on this website — including text, editorial articles, and site design — is the property of TheDubaiFrame.com. You may not reproduce, republish, or distribute our content without written permission. Images sourced from third-party providers (such as Unsplash) are used under their respective licences.
9. Changes to These Terms
We reserve the right to update these Terms and Conditions at any time. The updated version will be posted on this page with a revised date. Continued use of this website after any changes constitutes your acceptance of the revised terms.
10. Governing Law
These terms shall be governed by and construed in accordance with applicable law. Any disputes arising in connection with this website shall be subject to the exclusive jurisdiction of the relevant courts.
11. Contact
For any questions about these Terms and Conditions, please use our Contact page. For ticket and booking issues, please contact Headout or Tiqets directly — we cannot assist with booking-related matters.